Primary Responsibilities:

• Ability to test integrated system and train client on use
• Preform preventative maintenance visits to help maintain a stable client based system
• Positive and effective interaction with internal and external customers
• Equipment delivery and associated responsibilities
• Responsible for documentation as needed IE, Preventative maintenance checklist
• Ability to work overtime – as required
• Ability to travel out of the Metro and to other states as required by the project
• Other duties as requested or required
• Proficient in the safe use of hand and power tools
• Field installation of control programs (AMX/Extron/Firmware) – upload and download capability
• Proven ability to setup/troubleshoot video/audio matrixes (AMX/Extron/Polycom)
• Ability to diagnose complex system problems
• Ability to solder & crimp connectors
• Perform service tasks in a timely and quality conscious manner. Such tasks include but are not limited to: pulling cable, install connectors, projector mounting /hanging (ceiling mounts) Etc.
• Assist next level service technicians as needed
• Mentor less experienced technicians

Ideal background/experience/attributes:

• Ability to think and work independently & meet necessary deadlines.
• Effective interaction with employees, customers and colleagues.
• Attention to detail.
• Problem solving and trouble shooting skills.
• Creative thinker.
• PC proficient – must already know your way around a computer.
• Must possess a valid Driver’s License and be a safe driver.
• Good oral and written communications.
• Strong desire to learn and be trained.
• Adhere to and understand OSHA standards for all phases of the job.

Physical Requirements:

• Ability to lift 75 pounds, climb ladders, crawl under tables, etc. This position can have physical demands.

Required Experience:

• High School Diploma or equivalent
• Associated Technical trade school Diploma or College Diploma (Preferred)
• Minimum of one-year industry experience (Preferred)
• CTS certification (Preferred)